Terms of Use

1. General 

 

1.1. These "Terms of Use" govern the use of the Bill application's services (referred to as "Services") between you (referred to as the "User") and Bill EU SIA, registered under the code 40203335349, with its address at Darza 8, Aluksne, Latvia, LV-4301 (referred to as the "Provider"). 

1.2. Use of the Services implies your agreement to these "Terms of Use." 

1.3. By accepting these "Terms of Use," a legally binding contract is formed between the User and Provider. 

1.4. Where required by law, the Provider may offer translated versions of these Terms. In the event of a conflict, the English version shall prevail.

 

2. Definitions 

 

2.1. "Application (or the App)" refers to the software solution developed by the Provider to provide the Services. The App can be used on most Apple iOS and Android OS devices. 

2.2. "Content" includes data, texts, files, and other information added by the User. 

2.3. "GoCardless" is an Account Information Service provided by GoCardless SAS, a limited liability company registered under the laws of the French Republic, authorized as an account information service provider. 

2.4. "Premium features" represent an additional set of services that offer added value for certain Users, available during a trial period or through in-app purchases. The set of Premium features may change over time. 

2.5. "Services" refer to features that enable users to track and analyze their financial situation. These Services are categorized as Free Features and Premium Features. The Provider reserves the right to modify the scope of these Services. 

2.6. "Special Terms" refer to agreements between the Provider and the User, specifying, amending, or supplementing these "Terms of Use." 

2.7. "Terms of Use" are the rules, conditions, and terms defining the regulations for using the products and services offered by the Provider. 

 

3. Using the Services 

 

3.1. By installing the application and creating a user account, the User confirms that all provided information and representations are accurate and that they are a private person with full legal capacity (at least 18 years of age) or have all rights and authorizations to use the Services. The Provider presumes the accuracy of these representations. 

3.2. Users are responsible for ensuring that the Services align with their needs. 

3.3. Services should be used only for their intended purposes and in accordance with these "Terms of Use" and provided tutorials. 

3.4. Users must promptly report any account abuse, password loss, or third-party access. In such cases, the Provider will take reasonable measures to safeguard the account. 

3.5. The Provider may update and modify any portion of these "Terms of Use," including fees and charges, related to Service use. Updated "Terms of Use" will be posted in the App, and Users will be notified via email or in-app notification. 

3.6. To access the data necessary for providing the Service, each User will be presented with a clear and visible consent screen, acknowledging and agreeing to share their payment account information retrieved by GoCardless with the Provider before Service provision. 

3.7. Sharing User Information: The Services may enable Users to share User Information with other Account holders, including family members or challenge participants. Users assume sole responsibility for and all risks associated with sharing User Information. Bill is not responsible for any consequences of sharing User Information. 

 

4. User's Content 

 

4.1. Users must ensure that all Content added to the App complies with these "Terms of Use" and legal requirements. Users are prohibited from adding Content containing malicious code or viruses that disrupt the App's regular functioning. 

4.2. Users acknowledge that Content is stored on the Provider's or its service provider's servers, and Users grant the Provider the necessary rights for this purpose. 

4.3. The Provider takes reasonable security measures to protect Content from unauthorized access and malware and to ensure its preservation and confidentiality. 

4.4. The Provider will handle Content with due care, not using it for purposes beyond the scope of these "Terms of Use," and will not disclose it to third parties (except third-party service providers). Access to Content will be restricted to the Provider's employees, contractors, advisors, and agents. Disclosure of Content may occur when required by law, statute, rule, regulation, or legal process, with notice to the affected party. 

 

5. Client Support 

 

5.1. Users can contact client support via email at info@getbill.eu

5.2. The Provider will make reasonable efforts to respond to client support requests in a timely manner. However, it cannot guarantee specific response times or the nature of responses provided. 

 

6. Maintenance 

 

6.1. The Provider reserves the right to optimize and develop the Services further. Significant changes will be promptly notified to Users. 

6.2. In cases of Service disruption due to issues or malfunctions, the Provider will strive to resolve these issues as quickly as possible, but no later than 72 hours after detection. 

6.3. The Provider may temporarily restrict access to the App and Services when necessary for maintenance, development, or updates. 

 

7. Fees and Payments 

 

7.1. The app offers Premium features for a subscription fee of €2.99 per month or €24.99 per year. Prices may be converted to your local currency by your payment provider at the time of purchase. All fees are exclusive of applicable taxes (such as VAT or sales tax), which will be calculated and added at checkout, if required by local law.

7.2  The app may offer a a 7-day free trial of the Premium features. After the trial period ends, users must subscribe to continue accessing Premium features. Users can manage or cancel trial subscriptions through their Apple App Store account, Google Play Store account, or other applicable methods.

7.3. Subscriptions automatically renew at the end of each billing period (monthly or yearly) unless canceled before the renewal date. Users authorize the Provider to charge the subscription fee to the payment method on file at the beginning of each renewal period.

7.4. Users can cancel their subscription at any time through their Apple App Store, Google Play Store, or other described methods in the Application. Cancellation will take effect at the end of the current billing period, and users will continue to have access to Premium features until the period ends. No refunds are provided for unused portions of the subscription.

7.5. Users acknowledge and agree that the Provider may use third-party service providers to process payments. Users authorize the Provider to share their payment information with such third parties for the purposes of processing payments.

7.6. All payments for subscriptions are non-refundable, except as required by law or in case of technical issues that are the responsibility of the Provider. Users can contact support for any billing issues.

7.7. The Provider reserves the right to modify subscription fees at any time. In the event of a price change, users will be notified in advance, and the new pricing will take effect at the beginning of the next billing period. Continuing to use the Service after the price change signifies acceptance of the new pricing.

 

8. Intellectual Property 

 

8.1. Users have the right to use the Services in accordance with these "Terms of Use" for their intended purposes. Users do not and will not obtain any intellectual property rights related to the Service or the App. 

8.2. The App, Services, and their content, such as texts, images, product information, trademarks, and logos, remain the property of the Provider and its cooperation partners. They are protected by copyright law, international copyright agreements, and other intellectual property rights legislation. 

8.3. All intellectual property rights related to the App, Services, and their content, including copyright, trademark rights, design rights, domain names, patents, database rights, and trade secrets, remain the property of the Provider or its cooperation partners. The User is not granted any direct or indirect rights to these intellectual property rights. 

8.4. All components of the Services, App, and content (such as images, texts, trademarks, domain names) are protected by intellectual property rights held by the Provider, its employees, or cooperation partners. 

8.5. Content protected by copyright may be used publicly by the User only with proper attribution to the Provider as the source. 

8.6. The App may contain references or links to third-party websites. The Provider has no control over these linked sites and does not monitor or verify their contents, correctness, reliability, or data security. 

 

9. Personal Data 

 

9.1. The Provider processes the User's personal data for various purposes, including registration, communication, improving Services, and providing information about the Services. 

9.2. During the provision of Services, the Provider acquires specific personal data from GoCardless. Both the Provider and GoCardless act as separate data controllers under the European Union General Data Protection Regulation (GDPR). 

9.3. Users have access to and the ability to correct their Personal Data, except when prohibited by law. 

9.4. Personal Data processing complies with the GDPR's requirements. 

9.5. The Controller of Personal Data is SIA Bill EU, registered under number 40203335349, with its address at Darza 8, Aluksne, Latvia, LV-4301. 

9.6. The Provider may process and store Personal Data in aggregated and anonymized forms for analytical purposes. 

9.7. Personal Data processing aims to improve the Services and provide the User with relevant information. Users can withdraw consent to receive advertisements and other information at any time. 

9.8. Users provide consent for processing Personal Data to ensure the quality and accessibility of the Services and to enhance and develop the Services. 

9.9. The Provider processes Personal Data electronically and may also create extracts in other formats as necessary. 

9.10. User data is not forwarded, sold, or disclosed to third parties without the User's prior written consent, except as provided in these "Terms of Use." 

9.11. The Provider may forward Personal Data to affiliated companies. 

9.12. The Provider is not obliged to retain User Personal Data. 

9.13. Users can withdraw consent for Personal Data processing, request data deletion, and account closure at any time. Withdrawal of consent does not have retroactive effects. 

9.14. The Provider will promptly notify Users of any accidental or unauthorized data disclosures, loss, damage, or destruction. 

 

10. Export Control 

 

10.1. Users confirm that they are not located in a country subject to U.S. Government embargoes, designated as a terrorist-supporting country, or listed on any U.S. Government list of prohibited or restricted parties. 

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11. iOS Platform 

 

11.1. If you are an iOS device user, these terms apply to you. 

11.2. The "Terms" constitute an agreement between you and the Provider, not with Apple. The Provider is solely responsible for the Application and its content, excluding user content. 

11.3. The Provider, not Apple, is responsible for providing maintenance and support services for the Application. 

11.4. Apple may refund the purchase price of the Application in case of warranty failure, with no further warranty obligations. 

11.5. Claims related to the Application or its use are the responsibility of the Provider, not Apple. 

11.6. In cases of intellectual property claims, the Provider handles investigations, defense, settlements, and discharges of such claims. 

11.7. Apple and its subsidiaries are considered third-party beneficiaries of this agreement. 

11.8. Subscriptions are auto-renewable, with options to manage them in the Apple App Store. 

 

12. Digital Receipt Functionality 

 

12.1. The App includes a digital receipt functionality that allows Users to store and manage digital receipts for their financial transactions and expenses. Users have the option to upload, organize, and access these digital receipts through the App. 

12.2. By using the digital receipt functionality, Users agree to the following terms: 

12.2.1. Users are solely responsible for the accuracy and legality of the digital receipts they upload. This includes ensuring that the receipts correspond to valid financial transactions and comply with applicable laws and regulations. 
12.2.2. The Provider does not verify the content of digital receipts uploaded by Users, and Users understand that they are responsible for the authenticity and integrity of the receipts. 
12.2.3. Users may organize and categorize digital receipts for their convenience, but the Provider is not responsible for the categorization or management of these receipts. 
12.2.4. The digital receipt functionality is designed to enhance Users' financial management capabilities, and the Provider will take reasonable measures to protect the security and privacy of stored receipts. 
12.2.5. Users retain ownership of the digital receipts they upload to the App. The Provider will not use or disclose these receipts for any purpose other than providing the digital receipt functionality and as outlined in this "Terms of Use." 
12.2.6. Users acknowledge that the digital receipt functionality may rely on third-party services for certain features or integrations. Users are subject to the terms and privacy policies of these third-party services when using such features. 
12.3. Users are encouraged to keep backups of their digital receipts to prevent data loss. The Provider is not responsible for data loss or unrecoverable receipts. 

12.4. Any disputes or issues related to the digital receipt functionality should be addressed through the same support channels as described in Section 5, "Client Support."

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13. Governing law & Force Majeure

 

13.1. These Terms shall be governed by the laws of the Republic of Latvia, unless local consumer protection laws in the country of the User’s residence provide otherwise. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Latvia.

13.2. To the fullest extent permitted by law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or profits, arising out of the use or inability to use the Services, even if the Provider has been advised of the possibility of such damages.

13.3. The Provider shall not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its control, including but not limited to acts of war, terrorism, government actions, strikes, or other similar events.

13.4. Certain countries or regions may grant additional consumer rights under local law. These rights shall apply in addition to these Terms where required by applicable law.

13.5. If you have any dispute with us, you agree to first contact our support team before taking legal action, so we can try to resolve the issue informally.

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